Shipping & Returns

Shipping info

Cheers to taking the first step and placing your order. Now, chill for 1-2 business days while we process and ship your treats.

 Shipping method Shipping time Rate
Express 2-3 Business Days $18
Overnight Next Business Day $35
Standard 3-5 Business Days

$9.95

USA Free Shipping 3-5 Business Days

Free on orders over $199

 

Orders are processed Monday-Friday, excluding holidays. Orders placed after 5 pm ET begin processing the next business day.

Returns

We will happily return or exchange any item within 50 days after the purchase is made. No questions asked. 

PLEASE NOTE: All International sales are final. Unfortunately, we are unable to offer returns or exchanges for any order shipped outside of the U.S. at this time.

You can start your free return or exchange process here: https://chnge-nyc.returnrabbit.app/login

This process will walk you through how to return or exchange any items in your order. 
If you have any questions while going through the process please reach out to us at care@chnge.com!